The short version

The fastest way to reach us is by email at support@reartbuild.com. Please include your order number if your message is about an order.

Business details

• Trade name: REART
• Legal entity: REART LLC (single-member LLC registered in Wyoming, USA)
• Address: 30 N Gould St, Sheridan, WY 82801, USA
• Email: support@reartbuild.com
• Website: reartbuild.com

Customer support

You can contact us by email or through the chat on our website. We usually reply within 24 hours.

For help with:

• Missing pieces: send your order number and the references of the missing pieces, or the building steps where they are needed. We'll ship them free of charge.
• Returns: contact us first to get return instructions. See our Refund & Return Policy.
• Shipping and tracking: see our Shipping Policy, or send us your order number.
• Privacy requests: use the subject line "Privacy request." See our Privacy Policy.

Please don't send returns to the address above. Contact us first and we'll send you return instructions, including where to ship your return.